Planning Council for Health and Human Services, Inc.

Milwaukee County Long-Term Care Planning Project for persons with disabilities under the age of 60

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Family Care Success Stories

“My advice to people deciding whether or not to transition to Family Care would be: just do it!”
Carole, Family Care Member.
Click here to read Carole's full story.

“There is nothing that I dislike about Family Care. It has been a good experience.”
Donna, Family Care Member.
Click here to read
Donna's full story.

“There are so many options compared to other programs. If you don’t like option A, you can choose option B.”
Olivia, Daughter of Family Care Members.
Click here to read Olivia's full story.

“My social worker signed me up to go to a center where I get lunch and do different programs." "I just love it; it's wonderful! It keeps my mind off of things.”
Helen, Family Care Member.
Click here to read Helen's full story.

“Our current care manager is wonderful, well-informed, and well-trained. She came to us with information and a back up plan, and is able to answer all our questions and concerns.”
Eugenia, Daughter of Family Care Members.
Click here to read
Eugenia's full story.

“I call my social worker when I need help, and I have a nurse that comes once a week and checks my vitals and weight.”
Marjorie, Family Care Member.
Click here to read Marjorie's full story.

Click here to view a printable version of the Family Care Success Stories. 

Read the Family Care Success Stories

Carole, Family Care Member

I have been in the Family Care program for 7 years. It’s wonderful. The program has provided me with more than enough medical supplies. With my current level of pain, I don’t know what I’d do without this program.

I would absolutely recommend Family Care to my friends and family.

I know how people making the transition feel. The transition to Family Care for me flowed pretty smoothly. Someone came to me and described the changes in person. This made it easier to accept the changes.

Once I got to know my care manger, things were good. The nurse and care manger found out what I needed. They think of supplies that I need before I even ask for them. My care manager visits every three months and my nurse visits every six months. They are a constant in my life. If I have a question or a problem, I can get through and ask them right away. Having someone to discuss personal issues with is a big deal for me. Both my care manager and nurse are wonderful people.

My advice to people deciding whether or not to transition to Family Care would be: just do it!    

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Donna, Family Care Member

Family Care has been so good to me. I have been in the program for quite a while now. My social worker at the time got me on Family Care when I was without insurance.

My current social worker is good to me. She comes to visit very often, and takes care of everything for me. She sometimes comes by even when I don’t call. The other day I was going to the grocery store in the snow, and my walker was making a lot of noise. My social worker came over and greased it for me.

There is nothing that I dislike about Family Care. It has been a good experience. I sure would recommend it.

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Olivia, Daughter of Family Care Members

I would recommend Family Care. It is a good program. There are so many options compared to other programs. If you don’t like option A, you can choose option B.

I would definitely recommend the agency that provides care management services to my parents. My parents’ care manager and a nurse came to meet with us at the nursing home my parents were staying at. They showed up at 8:00 a.m. and gave us all of the details we needed. They went with me to look at apartments for my parents, and helped me interview and hire my parent’s workers. When I call, she returns my calls within 24 hours. This agency has changed our lives tremendously.

The key is having a care manager who is knowledgeable, dedicated, and experienced.

Family Care provides all that we need. Take advantage of it.

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Helen, Family Care Member

I would recommend Family Care. I've been in the program for 2 or 3 years. Everything is going just fine. I have no complaints. 

My social worker signed me up to go to a center where I get lunch and do different programs. I go to the center 5 days a week. A van picks me up at home, drops me off at the center, and takes me back home. I am busy every second of the day. I just love it; it's just wonderful. It keeps my mind off of things.

If I need help, I either call my doctor or my social worker. If they are not there, they call me back. People at the center also know who to call if I need help. Everyone watches out for me and is good to me. I'd write a book about them if I could. 

I'll swear by Family Care.

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Eugenia, Daughter of Family Care Members

My parents’ current team (made up of a care manager, nurse, and consumer) is compassionate and has lots of respect.

Our current care manager is wonderful, well-informed, and well-trained. She listens, is patient, and is understanding. She came to us with information and a back up plan, and is able to answer all our questions and concerns. She really helped us. We were able to get our parents out of the nursing home and into their own apartment. Once they were in the apartment, my mom bloomed and my dad was very peaceful.

The main thing is to have workers who are well-trained and knowledgeable, so that people can make well-informed choices.

This program works.

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Marjorie, Family Care Member

I think Family Care is good; it helps me. They set you up with meals if you are not steady on your feet. I also have help with cleaning two times a week.

I call my social worker when I need help, and I have a nurse that comes once a week and checks my vitals and weight.

I have recommended Family Care to a couple of people.

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